Shipping FAQ's

PROCESSING TIME

All orders are shipped from our warehouse within 2 business days after you place your order.  This is in addition to shipping time.

WAREHOUSE LOCATION

All orders are shipped directly from our warehouse in The Woodlands, Texas, USA.

SHIPPING TIME

We ship via Standard Flat Rate shipping via USPS.  Most orders are received within 3-5 days after shipment.  Exact receipt dates cannot be guaranteed.  If you have a shipping deadline, please choose the next day shipping option to guarantee your arrival date.

TRACKING INFORMATION

Tracking information will be emailed to you automatically when your order ships.

SHIPPING PROBLEMS

Once we ship an order, we are not liable for any delayed, missing or marked 'delivered' packages.  You will need to file a claim with the carrier in these rare instances. 

SHIPPING INTERRUPTIONS

Once a package leaves our warehouse, we cannot be held responsible for any carrier delays.  This includes delays due to COVID, Weather, Natural Disasters, etc.

INTERNATIONAL ORDERS

Unfortunately, we do not ship outside of the Continental US.